Refund policy

Last updated: October 26, 2026

RETURNS & REFUNDS

At WeMovin, we want you to be happy with your purchase. Please take a moment to review our sizing information and product descriptions before placing an order.

If something isn't quite right, we're here to help.

RETURNS

If you've changed your mind or ordered the wrong size, you have 14 days from receiving your order to notify us that you'd like to cancel your purchase.

Once you've notified us, you'll have a further 14 days to return your item.

Items should be returned in their original condition, unworn and unwashed, other than reasonable handling needed to inspect or try them on. Original tags and packaging should be included where possible.

You may be responsible for any reduction in value caused by handling the item beyond what is necessary to inspect it.

HOW TO REQUEST A RETURN

To request a return, please contact us using the contact form on our website.

Include your order number, the item you'd like to return and your request.

Our team will provide you with the relevant return instructions and return address.

Please don't send items back without first contacting us.

RETURN SHIPPING

For change-of-mind returns, customers are responsible for return postage costs.

We recommend using a tracked delivery service and keeping proof of postage until your return has been processed.

If your item arrives faulty, damaged or incorrect, WeMovin will cover reasonable return shipping costs where a return is necessary.

REFUNDS

Once your returned item has been received, we'll review it and process any refund due.

Refunds will be issued to your original payment method, including the original standard delivery charge where required by law.

Refunds will be made within 14 days of receiving the returned goods or receiving evidence that they have been sent back, whichever is earlier.

Please allow additional time for your payment provider to credit your account.

EXCHANGES

If you've ordered the wrong size, please contact us as soon as possible.

Direct exchanges are subject to stock availability and are not guaranteed, particularly for limited-edition releases.

Where a direct exchange isn't available, you can return an eligible item in line with this policy and place a new order for your preferred size.

FAULTY OR INCORRECT ITEMS

We take care when preparing and dispatching orders, but occasionally things can go wrong.

If you receive a faulty, damaged or incorrect item, please contact us with your order number, a description of the issue and photographs where helpful.

We'll work with you to arrange an appropriate refund, repair or replacement in accordance with your statutory consumer rights.

LIMITED RELEASES

Some WeMovin products may be released in limited quantities and may not be restocked.

We therefore encourage customers to check product descriptions and sizing guides carefully before ordering.

Limited availability does not affect your statutory cancellation rights or your rights regarding faulty goods.

CONTACT US

For any questions regarding your order, returns or refunds, please get in touch through the contact form on our website or via email. (hello@we-movin.com)

WeMovin® — Don't Miss The Movement.

Nothing in this policy affects your statutory rights under UK consumer law.